WHAT ARE SPECIALITY RENTALS?
Our rentals are geared towards clients who want to break from the normal and have an event that is as unique as they are. Our vast collection can help create the perfect mood for your event. Whether its vintage, rustic, boho, or classic, modern, or industrial, our thoughtfully chosen pieces will complete your look.
HOW CAN I SEE YOUR COLLECTION?
Violet Vintage specializes in event rentals consisting primarily of furniture, glassware, dishware, flatware, and décor. Most of our inventory is catalogued on our website under the collection page for easy, at-home browsing. Collect your favorite pieces by utilizing our Wishlist application. Email your Wishlist to us and we will provide you with a quote to get you started.
HOW CAN I SEE YOUR STUFF IN PERSON?
We love meeting with couples, planners, and stylists in person! Our shop visits start with a quick intake to collect the details of your event and a brief style assessment. From there, customers have an hour to browse our collection, guided by one of our in-house stylists.
You can also visit our shop on Tuesdays and Wednesdays between 10:00 am – 3:00 pm or schedule an appointment outside of these hours.
Call us at (317) 520-2929 or email us at info@violetvintage.com to schedule a visit.
DOES VIOLET VINTAGE RENTALS OFFER CONSULTATION SERVICES?
Yes, our in-house consultants provide expert advice on how to use rental items to create a cohesive and visually pleasing aesthetic. They also help clients find the right rental items and decor to fit the theme and ambiance for their event.
WHAT TYPE OF EVENTS DOES VIOLET VINTAGE RENTALS SPECIALIZE IN?
Violet Vintage Rentals specializes in party and event rentals for weddings, corporate events, intimate soirees, expansive styled shoots, commercial photography, movie sets, and home staging.
WHAT IS INCLUDED IN VIOLET VINTAGE RENTALS’ RENTAL INVENTORY?
Violet Vintage Rentals’ diverse rental inventory includes furniture rentals, decor rentals, tableware, and custom fabrication. We have a wide range of rental designs, colors, and patterns to match different event themes and ambiances.
CAN YOU PROVIDE RENTALS FOR CORPORATE EVENTS
Yes, we do provide rentals for corporate events. We offer a wide range of furniture and decor rentals and services that can be tailored to the specific needs of your corporate event.
WHERE CAN I FIND PRICING?
Each item is individually priced. Prices are listed on our website under each item. The price does not include tax, maintenance fees or delivery / pick up.
DO YOU OFFER PACKAGE DEALS?
Yes, while items are priced individually, please ask us about our package deals!
I’VE FOUND THINGS I LOVE! HOW DO I RESERVE THEM?
Once you are familiar with the items you would like to reserve, we require a 50% non-refundable deposit to reserve your order. The remaining balance is due 30 days prior to your scheduled event date. On short notice orders (less than 30 days), payment is required in full.
We encourage you to reserve items as soon as possible upon receiving your quote in order to guarantee availability. Due to the demand for our one-of-a-kind lovelies, we cannot guarantee every item will always be available.
HOW DOES PAYMENT WORK?
A 50% non-refundable down payment is required to reserve your items. The remaining balance is due at least 30 days prior to the event. On short notice orders (less than 30 days), payment is required in full.
Please understand that rental items will be reserved only upon receipt of valid payment & signed rental contract. The signed rental contract must be returned at the time the deposit is placed.
EEK! I NEED RUSH ORDER!
Orders placed within 1 week of their event date may be subject to a 20% rush fee. Want to avoid the rush fee? Simply sign your contract and pay for your order at least 7 days prior to your event.
ARE THERE ANY MINIMUM RENTAL FEES?
We have a $200 rental minimum. This does not include tax, fees, or delivery/pickup charges.
HOW LONG CAN I RENT AN ITEM?
All rental prices are for 1-day use. However, long-term rental rates are also available.
WHAT HAPPENS IF I AM LATE RETURNING MY RENTALS?
Late rentals will be charged a half-day rental rate for each day.
CAN I PICK IT UP MYSELF?
You are welcome to pick up and return their own orders starting at $40 additional fee to cover the cost of labor. Some restriction apply to extra-large items, overtly fragile pieces, or large orders. Customers are responsible for ensuring that items will fit safely and securely in their vehicle to prevent damage. Customers are responsible for providing their own transportation materials (plastic tarps, blankets, straps, etc).
Rental items must be transported in an enclosed vehicle such as a van or a box truck for protection against all weather-related risks (e.g. high wind, snow, rain, wet or flooded surfaces, etc.)
Customers are responsible for loading and unloading items in and out of vehicle.
WHAT IF I CHANGE MY MIND?
Order changes: We ask that changes to your order (reductions and additions) be made at least 30 days prior to your event. After that, reductions cannot be made, only additions. We prefer to receive additions at least 7 days before event. Requests after that time may not be possible.
Cancelations: Should it become necessary to cancel your order, you must do so at least 60 days prior to your event in order to receive a full refund (with the exception of your 50% non-refundable deposit). Cancellations made within the 59 days prior to your event are non-refundable.
ARE THERE ANY ADDITIONAL FEES?
A 8% non-refundable Maintenance Fee is required of all orders. This covers minor damage such as wear and tear on the equipment. This fee does not cover damage, theft, loss, vandalism, misuse, abuse or missing equipment and customer shall be liable for such events.
Sales tax in Indiana is 7%. Delivery, pick up, set up, and tear down are additional fees that vary based on distance and the order.
I MAY NEED MY ITEMS TO BE PICKED UP AT A SPECIFIC TIME, HOW WOULD THAT WORK?
We can arrange for time specific deliveries and pick-ups. We may charge extra for this as we will be arranging our other deliveries around your event. Please contact us for a quote.
HOW FAR DO YOU DELIVER?
We serve the state of Indiana and surrounding areas, such as Louisville, Cincinnati, Chicago, and Columbus, Ohio. If you would like the items delivered, fees will be based on mileage from Indianapolis.
WHAT TYPES OF PAYMENTS DO YOU ACCEPT?
We accept cash, cheque, debit and all major credit cards. Any payments made by cheque must be made at least one week prior to your event to allow the funds to clear. We encourage you to make payments via check to avoid a 3.5% credit card service charge processing fee.
DO YOU SET UP AND TEAR DOWN?
Yes, we do. Set-up/tear down services begin at $75 and go up based on order details and degree of difficulty.
WHAT IF IT RAINS?
Refunds and cancelations will not be provided in the case of rain. We recommend that customers have a back-up plan in place for rental items in the case of inclement weather.
HOW DO I GET THIS GORGEOUS STUFF TO MY EVENT? DO YOU DELIVER?
Yes, we do! Delivery and Pickup services begin at $125 and increase based on mileage and the size of your order. Please contact us for a quote.
Delivery and pickup is curbside, which means that the drop off/pick up points of the items are at the end of the designated commercial dock, residential garage, or driveway. Customers are responsible for carrying their rentals to and from the designated drop off points, unless setup and teardown services are requested in advance (see Setup/Teardown).
Deliveries are typically made on the day of an event or one day prior. Pick-ups are typically made the day after. Deliveries and pick-ups that must be made after 6 p.m. or public holidays will incur an additional fee of $1000.
We have 4 hour delivery/pick up window, though we attempt to arrive within an hour of the scheduled time. Morning (8am to 12pm) or an afternoon (1pm to 5pm) delivery window. We recommend reaching out to discuss your delivery details as soon as possible. We will generally reach out 1 week before your event to confirm your delivery details and make any adjustments as necessary.
Scheduled pick-ups that are missed (or where the items are inaccessible to our staff) will incur fees that include the daily rental rate of the item/s, as well as a return pick-up fee.
HOW DO I CARE FOR THE ITEMS RENTED?
All items must be protected from rain and any adverse weather conditions.
Dishware/glassware/flatware/serving ware must be HAND-RINSED AND DRIED before return. Please refrain from using harsh detergents or tools (especially on our gold-rimmed plates and glassware). Do not leave gold flatware submerged in water or left wet for long periods of time. Please avoid leaving water on or in metal objects to prevent rusting. Please put all items back into their supplied boxes and/or containers. Fees may apply for improperly returned rentals.
Candelabras, candlesticks, and votives: Due to their vintage nature, all of our candelabras and candlesticks vary in size. An average sized taper candle (1-1.5” at the base) will fit most of our candlesticks. We recommend the use of LED candles with our lighting collection. If real candles are used, wax drippings must be removed from candelabras, candlesticks, lanterns, and votives before return. We recommend placing candlesticks/votives in freezer to make removing wax safe and easy. Items returned with copious candle wax may be subject to a cleaning fee of $2-$5 per item. Do not polish.
Mirrors must be wiped clean (if used for signage) before return. Mirrors returned with writing will be subject to a $5 fee per item.
Chalkboards can be returned with writing (we repaint after each rental).
WHAT IF SOMETHING BREAKS?
Damages, breakage, & loss: Damaged items will be subject to additional fees on top of the Maintenance Fee. Items that are lost or destroyed (completely unsalvageable) will be billed for a replacement item. Replacement are typically 5 times the rental rate. All damaged items must be returned to Violet Vintage Rentals.
WHAT STYLES DOES VIOLET VINTAGE RENTALS’ RENTAL INVENTORY OFFER?
Violet Vintage Rentals’ rental inventory offers a variety of styles such as vintage, rustic, boho, classic, modern minimalist, mid-century, industrial, and Hollywood Glam. Our thoughtfully chosen rental collection will enable you to complete your look.
DO I NEED INSURANCE?
We ask that you maintain insurance covering loss, theft, damage or destruction of the rental items in an amount equal to the cost of replacement of all leased rental items. We have partnered with Source Insurance Group who could provide you details of various levels of coverage to choose. They also provide insurance coverage against cancellation/postponement, damaged gifts, weather mishaps,or any other unforeseen wedding mishap. For additional info, contact Sean Hosfield with with Source Insurance Group at 317-565-2320 or seanh@sourceinsgroup.com.